Just use the smiley speech bubble to send a message to the team.
Customer service opening hours:
Monday to Friday (excluding bank holidays) – 9am until 6pm
Secure payment - our systems are protected with bank-grade security. Your payment is safe with us.
All our plants and accessories are delivered by our Patch drivers.
Your plants won't get lost in the post.
All our plants are hand-delivered to ensure they keep their quality. We will always be here to offer you advice, and ensure you have everything you need after purchase to care for your plants. We won’t quibble about returns. Tell us within 24 hours of delivery - we’ll sort it.